Privacy Policy - Visit us

In accordance with the provisions of the General Data Protection Regulations and the Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, we inform you of the following issues regarding the processing of your personal data:

• Responsibility for processing:  SERVICIOSAGROTURÍSTICOSRISCAL, S.L.U.,  ith tax id B01342872 and located in calle Torrea, nº 1, C.P. 01340 de Elciego (Álava).
• Contact details for Data Protection Officer: calle Torrea, nº 1, C.P. 01340 de Elciego (Álava); email: dpo@marquesderiscal.com.

• Purpose of processing: We inform you that we use your personal data to manage your booking and visit to the winery as well as to carry out satisfaction surveys and to send you, by electronic or traditional means, technical, operational and/or commercial information on offers, promotions, news, activities and other information on products and services of Marqués de Riscal.

  In this respect, we inform you that in order to manage in a more efficient, dynamic and operative way and to be able to have a better control of such sending that we make by e-mail we use MailChimp, a platform developed by The Rocket Science Group Llc, whose use implies the installation by the provider of this service of tracking devices for the activity of the recipients, in order to control the opening of the emails and the clicking of the links contained in the emails, and to be able to prepare with the information collected reports on the monitoring of the campaigns.

• Legal basis for processing: the legal basis for the processing of personal data is the execution of a contract to which the interested person is a party.

  For sending sales information, the legal basis isthe satisfaction of the processor’s legitimate interests pursued by MARQUÉS DERISCAL as provided for in Article 6.1. f) of the RGPD, based on the provisionsof Report 195/2017 of the AEPD. This shall be without prejudice to thepossibility they have of opposing the sending of such commercial information.

• Data Recipients: Your personal data will not be communicated to third parties unless it is necessary for the fulfilment of legal obligations.

  In the same way, for some issues we use services of third parties, who act as data processors, with whom we have signed the corresponding data processing contract in accordance with Article 28.3 of the RGPD.

• International transfers of personal data: In order to manage in a more efficient, dynamic andoperational way and to be able to have a better control of the commercialcommunications that we send by e-mail we use MailChimp, a platform developed byThe Rocket Science Group Llc, a company that acts also as a processor and that,despite being outside the European Union and the European Economic Space, theinternational transfer of data that implies its use also has the appropriateguarantees contemplated in the article 46.2 c) of the General Regulation ofData Protection (standard contractual clauses adopted by the EuropeanCommission).
  MailChimp's privacy policy: https://mailchimp.com/legal/privacy/
  Addendum to MailChimp standard contract clauses:https://mailchimp.com/legal/data-processing-addendum/#Annex_C_-_Standard_Contractual_Clauses

• Data conservation period: the personal data will be kept until the bodega visit has taken place and, subsequently, during the time necessary to meet legal obligations. In the case of sending marketing material, personal data will be stored for as long as the interested parties do not withdraw their consent.

• Rights: you can request access to your personal data,amend, delete, limitation of processing and their portability sending a writtenrequest to SERVICIOSAGROTURÍSTICOS RISCAL, S.L.U., calle Torrea,nº 1 - C.P. 01340 de Elciego(Álava), orsend an email to dpo@marquesderiscal.com, attaching in any case a photocopy ofyour national identity document.

• Complaint to the control authority: you can lodge a complaint with the Spanish Data Protection Agency, either via its website or its address, at 6, Calle Jorge Juan, 28001, Madrid.